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Revenue managementDynamic pricingChannel managementOTA managementBooking.com managementListing optimizationVacation rental marketingFour hours of a custom private tour, featuring New York City's iconic landmarks, with pickup from your address.
This four-hour private tour of New York City allows for a personalised exploration of its iconic landmarks. Pickup can be arranged from your chosen address, making for a smooth start to your journey. Forget about managing fixed schedules or crowded buses; this tour is designed to cater to your interests and pace.
You will navigate the city's bustling streets in comfort, taking in the sights that define the Big Apple. Whether you’re part of a small group or a family, the flexible itinerary ensures that you focus on what matters most to you. This is a perfect way to appreciate New York's energy and charm.
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Reviews
This experience was a complete failure. The driver and tour guide depended on GPS to navigate and confessed shortly after picking us up that he was uncomfortable driving in New York City, doing it only to assist his employer. He lacked enthusiasm for discussing the city. Additionally, heavy traffic meant we spent most of the time stuck in jams. I believe it offered little value for the cost and would not recommend it.
Our experience was excellent. Although we were slightly late, they were incredibly flexible. The tour was well-organized, and the guide efficiently arranged the stops to maximize our value. The pricing was also quite fair; after extensive research, I found this rate to be highly competitive.
The guide was friendly and provided drinks and snacks. However, be aware that this experience lacks an informative guide; instead, it’s a driver who takes you to various photo opportunities. We visited Jersey for pictures of Manhattan, but received no historical context or neighborhood insights. This is a decent half-day option if you want a driver for scenic views of the city and a little Jersey, but it's not suitable for those seeking a guided tour.
This private tour of New York was fantastic, especially since it was our first visit. Our driver, Chris, was friendly and very accommodating. He navigated the hectic traffic expertly and ensured we experienced everything we wanted and beyond. We highly recommend this tour.
This tour comes highly recommended. Christopher was an excellent guide, providing us with insights into New York as a local would. We experienced sights we wouldn't have discovered alone.
I don't even know where to begin. I spoke with Eddie, the owner, a day prior to our trip to confirm everything. After landing at 9:10 AM, I called to say we'd arrived for our 10 AM pick-up. The woman who answered seemed completely unaware of our reservation and promised to reach out to Eddie. When I called again at 9:55 AM, she still hadn't contacted anyone and suggested we might have to cancel for a refund. I insisted on speaking directly with Eddie. Despite trying to reach him on WhatsApp, he didn't answer. Eventually, a driver named Chris called to say he would arrive in 10 minutes but ended up getting there half an hour later. Once in the van, it became clear that Chris was unaware of our itinerary, and I had to show him the printed details I had. He was effectively just a decent Uber driver at best; his limited English meant he was hardly able to provide information about the city and struggled to answer our questions. I have received no assistance from Viator in obtaining a refund for this experience.
The experience we anticipated was not delivered. After a 30-minute wait for our guide, we learned of a "miscommunication." They provided a driver who took us around while we explained the intended tour. Although he was friendly and local, he clearly wasn't the guide we expected. Overall, it did not match the description.
I've never had to give a tour a one-star rating until now. While we have had great experiences with tour companies worldwide, this tour was disappointing. The company failed to send any confirmation via text or email. On the day of our private tour, the guide never arrived. After multiple calls to the tour company, which promised to follow up, we received no response. Eventually, I had to cancel the tour myself. This ruined our morning, and we ended up exploring New York on our own. I cannot recommend "Happy Shuttles Tour."
This was our first visit to NYC, and we stayed in Midtown. Eddie, our driver and guide, was incredible. We opted for a private tour, which was a great choice. He was patient, friendly, trustworthy, and a skilled driver who navigated the traffic well. If you visit NY, be sure to request Eddie as your guide; you won’t be disappointed.
Eddie was fantastic! He was very accommodating, taking us to all the key spots while allowing plenty of time for photos. The company also kindly confirmed our reservation in advance and arranged a car seat for our 2-year-old. If you're looking for a laid-back experience to visit some must-see attractions and explore, I highly recommend them.
Reviews are paraphrased traveller feedback sourced from Viator. Original ratings and sentiment preserved.
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